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From the CEO
Dear Colleagues,
First, I’d like to wish everyone a happy new year. I hope 2012 brings you good health and great success. The ONRAD team is already enthusiastically moving forward with plans for the year ahead. In 2012, we will focus on improving ONRAD’s technology and customer service experience.
Improvements to our technology suite are already well underway with the planned RIS upgrade later this year as well as the launch of RadRemote, which allows customers to communicate with ONRAD doctors via face-to-face video consults. Read more about technology upgrades below.
The Account Management team is leading our efforts to create a more proactive, consistent customer service experience. The team is currently in the process of scheduling regular communication with every customer in a way that best fits within each customer’s schedule. All customers that have not yet filled out their preferences - please fill out this form.
I wish you all the best in the New Year and look forward to working with current and new customers to provide the highest quality radiology services.
Sincerely,
Samuel Salen, MD
President & CEO
ONRAD, Inc.
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Teleradiology KLAS Rankings
ONRAD is #2 in the 2011 Best in KLAS Awards: Teleradiology Services Segment.
Read what some of our customers said about us in the KLAS report: Customer Testimonials.
You can learn more about KLAS and KLAS reports here: KLAS “2011 Best in KLAS Awards: Software & Services” Report © 2011 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
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Inclement Weather Policies
Is Your Radiology Practice Ready?
‘Tis the season. Yes, winter is upon us, a time for snowmen, skiing, postcard landscapes and holiday cheer. And, of course, the time for bad weather. As turbulent as inclement weather and its impact might be on our personal lives, weather potentially effects employers with locations in areas that experience severe weather even more.
We’ll tell you what you need to know to create your own policy:
- Responsibilities of essential and non-essential employees
- How to pay exempt and non-exempt employees
- How to deal with tricky “what-if” possibilities
There are many components of an effective bad/inclement weather/”holy cow, what just happened” policy. We will discuss as many as we can think of to help you create an inclement weather policy for your radiology practice. Request the PDF.
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Technology Update: RadRemote
 RadRemote is a video chat tool that allows referring physicians to have a face-to-face consult with ONRAD radiologists. This new tool combines cost-effective teleradiology coverage with the personal communication of a partner in the next room. You can view images with an ONRAD radiologist in real time, discuss a report and ask follow up questions. The technology is easy to use and only requires a webcam and a simple software download.
RadRemote is currently available in beta. For more information about RadRemote, or to schedule a demo, please contact:
Jesse Salen, Chief Technology Officer
Phone: 800-848-5876 x2301
Email: jsalen@onradinc.com
Ryan Pahler, Vice President of Sales and Marketing
Phone: 800-848-5876 x2323
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Technology Update: RIS Upgrade
The IT team is currently working with our RIS vendor, ThinAir Data, to implement a major RIS upgrade. The computer hardware that the RIS runs on will be overhauled, which will allow for a “virtualized” platform that uses VMWare to drive a powerful, fault-tolerant environment. These changes create an ideal web-based platform for the new ThinAir RIS, “TRIS 8″. This new “cloud” based platform will provide our customers with many benefits including:
- Modern, web-based GUI that is easy to navigate and does not require and special communication ports, such as RDP. Full, secure and encrypted access over standard internet ports, such as SSL (HTTPS).
- Scan and upload paperwork with standard TWAIN based scanners, or just attaching documents directly to orders.
- The VMWare platform allows ONRAD to run multiple instances of the RIS application and database across multiple physical hardware devices. Even in the event of a complete hardware failure of the production system, a redundant system will be available to customers immediately.
GO LIVE is currently scheduled for early second quarter. Demonstrations are available now! To schedule a demo, contact Jesse Salen at 800-848-5876 x2301 or jsalen@onradinc.com.
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| About ONRAD
ONRAD is a full service radiology provider offering results-proven radiology services including teleradiology solutions, on-site radiology, and quality assurance programs.
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